How to access the GYM and Spa services under my plan?
To take advantage of the gym and spa services covered by your health plan, please reach out to the Motherboard call center to request for a list of registered gym and spa providers close to you.
Once you pick your preferred provider, Motherboard will send your details to the facility to register your membership and then you can start using the gym or spa.
Related Articles
How to access Dental and Optical services?
To get access to dental and optical services, please reach out to the Motherboard call center to pre-book. A list of registered providers close to you will be sent to you so you can make a choice and then your session will be booked in advance so you ...
How to upgrade or change a health plan on Motherboard
To upgrade or change your health plan on Motherboard , follow these quick and easy steps: Log in as an individual with your registered phone number to enable you to view plans. Click on plans and filter by plan type and location. Once the page loads, ...
How to access care if I am not close to my registered hospital?
If you are far away from your chosen hospital and need to get access to medical care urgently, it is possible to visit any other hospital on the list of hospitals under your preferred HMO within your plan type. If you are unaware of the hospital ...
How to access care without my policy number?
To get access to healthcare without your policy number, please call the Motherboard contact center to get a one time password/code. Motherboard will send the hospital a mail with this code to permit them to grant you access to the service you need. ...
How to upgrade/switch my plan?
To upgrade or switch your health plan, please call the Motherboard contact center or send an email to (hello@usemotherboard.com) requesting for your preferred plan and a response will be provided on the next steps to be taken.