How to change my hospital?

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• How to change staff details on Motherboard.

  To change or update any information on your staff profile, follow the following steps: 1. Sign in as an organization on Motherboard. 2. Tap on the ‘admin’ tab at the top right of the landing page. 3. Tap on "members". 4. Click on the action option ...

• What evidence do I need to present or show at the hospital as a beneficiary on Motherboard?

  Whenever the need to access care at the hospital arises, you are expected to present your E-Card or policy number to the front desk operatives at your preferred hospital.

• How to upgrade or change a health plan on Motherboard

  To upgrade or change your health plan on Motherboard , follow these quick and easy steps: Log in as an individual with your registered phone number to enable you to view plans. Click on plans and filter by plan type and location. Once the page loads, ...

• How to access care if I am not close to my registered hospital?

  If you are far away from your chosen hospital and need to get access to medical care urgently, it is possible to visit any other hospital on the list of hospitals under your preferred HMO within your plan type. If you are unaware of the hospital ...

• What do I do during an emergency and I am not close to any hospital under my plan?

  Whenever you are in an emergency situation and require urgent medical attention, kindly visit any hospital close to you to get the care you need. You may have to pay out of pocket for the service you receive at the hospital. A refund can however be ...