What happens if I am dissatisfied with treatment from one of the hospitals registered with an HMO partner?
All hospitals have been properly vetted by our HMO partners for quality healthcare treatment. However, roHealth can do an enquiry through the HMO partner to ensure that such a situation is properly managed.
However, If you are dissatisfied, you can reach out to us via emails, etc and we would take it up. We are not just giving you access to the best health plans, we are also ensuring you get the best service.
Related Articles
Is roHealth an HMO?
Rohealth is not an HMO. roHealth is an app that makes health insurance accessible to everyone with flexible payment terms. On roHealth, you can find and compare over 20 HMOs and over 200 health plans to choose the one that best suits your needs.
What happens if I don't like the HMO plan I choose?
We doubt that you will not like any of the HMOs on our platform, except that the hospitals listed do not cater to some of your health needs. However, you can always go to the platform under the plans tab and select a new HMO and switch plans which ...
Can I receive treatment from a healthcare provider I am not registered with in case of medical emergencies?
No one likes emergencies, but sometimes it happens. If you find out that the hospital cannot attend to the health needs, you can quickly switch plans once you find a facility on the platform. It takes only a few seconds to get this done.
Can I get individual health plans on roHealth?
On the roHealth app, there are different HMO plans tailored to meet the needs of both individuals, families and corporate entities. All the HMOs we partner with have both individual and family plans which you can choose from for as low as #1,000 a ...
Is roHealth the HMO provider?
No, roHealth is not the HMO provider itself. roHealth.ng is a platform that helps employers and employees make better health coverage decisions. We partner with numerous HMOs to make this possible.